What countries do you ship to?
We deliver to Canada and USA. If you want a product delivery to another country, please contact us.
What shipping carrier do you use?
All of our orders are shipped with Canada Post
Will I have to pay import charges or duties?
If you are outside of Canada, you may need to pay import charges. Check your country’s import regulations to determine if you will be charged duties. We do not offer refund for your order if you refuse to pay the import charges.
What addresses do you ship to?
We ship to any address, except P.O. boxes!
How long will my order take to arrive?
Within Canada: 3-5 business days
Within the U.S.: 5-10 business days
My order still hasn’t arrived?
If you think your order has been delayed or lost, contact us and we will start an investigation with the Canada Post. Unfortunately, we cannot resend your order or refund you until Canada Post has concluded its investigation. We will keep you informed and will be in touch once the investigation has finished.